Frequently Asked Questions

Q: Why choose Androyee®?

A: At our company, we pride ourselves on several key factors that set us apart from the competition.

●First and foremost, our team brings a wealth of experience. Our team is young, founded in 2022, but our team members have been in the industry for many years, allowing us to have a deep understanding of market dynamics and customer needs. In the process of product selection, we clearly understand one point: rather than being better, it is better to be distinct.

●We are committed to providing high-quality products as well as elderly care solutions. Every item undergoes strict quality control to ensure it meets the highest standards, every solution is fully considered based on the actual needs of the elderly.

●Our customer service is second to none. We are always available to answer your questions, provide support, and address any concerns promptly and effectively.

●In addition, we continuously innovate and adapt to the changing market. This ensures that we always have the latest and most relevant offerings for you. For example, when it comes to product design, we listen to customer feedback and incorporate their suggestions to improve our offerings. 

Q: What kinds of elderly products do you offer for wholesale?

A: We provide a wide range of products including mobility aids, bathroom aids and other assistive devices for the elderly. If you can't find what you are looking for from our website, just feel free to reach out to our team, maybe we can help.

Q: What is the minimum order quantity for wholesale?

A: The minimum order quantity depends on the specific products. Please contact our sales team for detailed information.

Q: Do you offer discounts for bulk purchases?

A: Yes, we have attractive discount policies for large-volume wholesale orders.

Q: Can I customize the products according to my specific requirements?

A: In some cases, we can offer customization options. Please discuss with our team to see if it's possible.

Q: How do I know the quality of the products?

A: We have strict quality control measures in place to ensure high-quality products. You can also request samples for inspection.

Q: What is the shipping and delivery process like?

A: One of our team members has nearly 20 years' experience in the international logistic industry, we work with reliable shipping partners to ensure timely delivery. The details will be provided once the order is confirmed.

Q: Do you provide after-sales service?

A: Yes, we have a dedicated after-sales team to handle any issues or concerns you may have.

Choose Androyee®, and you'll experience a partnership that is reliable, innovative, and dedicated to your success.

Updated on July 27th, 2024